Reference

What You Agree To When You Use meta88

These Terms & Conditions set out the rules that govern your account with us — what you can do, what we expect, and how we handle disputes or changes to the service.

Account eligibility depends on local lawOne account per personRM-denominated transactions onlyTouch 'n Go eWallet, Boost, GrabPay acceptedWe may update terms with notice

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How These Terms Apply to Your Account

meta88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These Terms & Conditions apply to every interaction you have with us — from opening your account and making your first deposit to withdrawing winnings and contacting support. They cover the full account lifecycle. Where eligibility is discussed, access depends on your local law and is

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available only where local law permits. You must be of legal age in your jurisdiction to hold an account with us. We do not accept accounts from regions where local law prohibits this activity. For payments, these terms apply equally whether you fund your account via
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Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. All transactions are processed in Malaysian ringgit (RM). Topping up your account via Touch 'n Go eWallet follows the same rules as any other method — send to the account number shown at checkout, confirm with your
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PIN, and the credit appears in your account balance. Withdrawals follow a verification step before funds are released to your nominated wallet or bank account. We reserve the right to request supporting documents during verification. Players in Subang Jaya and across Malaysia are subject to the
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same account rules without exception. Any change to these terms will be communicated through your registered contact details or a notice on this page before it takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT PATHS

Reach Us About These Terms

If any part of these Terms & Conditions is unclear, or if you believe your account has been treated inconsistently with what is written here, contact us directly. We handle terms-related queries through live chat and email. Raising a query does not suspend your account — your access continues while we review the matter.

Live Chat Available directly through your account dashboard. Use this for urgent terms clarifications or account-access questions that need a quick response from our team.

Email Support Send detailed terms or dispute queries to our support address. We respond in writing so you have a record of the outcome — useful for account verification or withdrawal disputes.

Account Help Centre The Help Centre inside your account covers common terms questions — account limits, wallet linking for Boost or GrabPay, and what happens if a transaction is flagged during review.

HOW WE HANDLE IT

Data, Security and Your Account Rights

These terms are not just rules we set — they also describe what you can ask of us. We keep account data in line with what we have disclosed in these Terms & Conditions and our Privacy Policy. You can request a summary of the data we hold on your account at any time by contacting support through live chat or email.

Account Data Retention

We retain your account records for as long as required by applicable regulations in the jurisdictions we operate in. You may request a copy of your stored data through our email support channel.

Account Security

Your account is protected by password authentication and, where enabled, a one-time PIN sent to your registered mobile number. Never share your login details — we will never ask for your password over chat.

Cookies and Session Data

We use session cookies to keep you logged in across pages. Functional cookies are required for the platform to work. You can manage optional analytics cookies through your browser settings at any time.

Requesting Changes or Corrections

If your account details are incorrect — name, registered phone number, linked wallet — contact support with your account ID and the correction needed. We aim to process account corrections promptly after identity confirmation.

Common Questions About These Terms

These are the questions we receive most often about how our Terms & Conditions work in practice — account eligibility, payment rules, disputes and your rights when something goes wrong.

No. These terms allow one account per person. If we detect duplicate accounts, both may be suspended pending review. Contact support before opening a second account if you have lost access to your original one.

Raise a dispute through live chat or email with your account ID and the transaction reference. We review disputes against our recorded transaction logs and respond in writing with our findings within a reasonable timeframe.

We may update these Terms & Conditions. When we do, we notify you via your registered contact details or a dated notice on this page. Continuing to use your account after the effective date means you accept the updated terms.

Yes. Every payment method we accept — Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX — falls under the same account and transaction terms. No payment channel receives different treatment under these rules.

Contact support through live chat or email to request account closure. Before we close the account, any pending withdrawals are processed to your nominated wallet or bank account, subject to standard verification.

Send your data request to our email support channel with your account ID and registered phone number. We confirm your identity first, then provide a summary of the account data we hold for you.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use meta88

Reach Us About These Terms

Data, Security and Your Account Rights

Account Data Retention

Account Security

Cookies and Session Data

Requesting Changes or Corrections

Common Questions About These Terms

01 Can I hold more than one account on meta88?

02 What happens if I disagree with a transaction outcome?

03 Do these terms change, and how will I know?

04 Are my Touch 'n Go eWallet or Boost deposits covered by these terms?

05 What if I need to close my account?

06 How do I request the data meta88 holds on my account?

Terms & Conditions

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